Public Administration Sector

    IT for public administration — Modernize without losing control

    Municipalities and public administrations must digitalize — without compromising on security, compliance or accessibility. We guide you step by step, at your pace.

    IT challenges in the public sector

    Specific constraints that require a tailored approach.

    Sovereignty and compliance

    Citizen data is subject to strict requirements. FADP, legal archiving, traceability — compliance is not optional.

    Aging systems

    Business applications developed 15 years ago, an outdated local server, processes still on paper. Modernization is necessary but complex.

    Accessibility and inclusion

    Online services accessible to all citizens, multilingual in Valais (FR/DE), digital forms — population expectations are evolving.

    Heavy administrative processes

    Permit applications, registrations, invoicing, official correspondence — complex workflows still often manual.

    Administration staff using digital workflow software in Valais — municipal digitalization by Jump Online Sion

    Our solutions for the public sector

    Compliance, simplicity and citizen service — our approach for administration.

    Microsoft 365 for administration

    SharePoint for structured document management, Teams for internal collaboration, Exchange for secure official correspondence.

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    Process digitalization

    Online forms for citizens, automated approval workflows, real-time request tracking via Power Platform.

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    Security and FADP compliance

    Citizen data protection, MFA, encryption, role-based access policies, access logging, full FADP compliance.

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    Citizen applications

    Online portals, application forms, booking systems, digital signage — digital tools serving citizens.

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    Concrete examples

    Valais municipality (15 employees): M365 migration, SharePoint structured by department (chancellery, technical, finance), comprehensive training

    Bilingual municipal administration: citizen portal FR/DE, online forms, dynamic Digital Signage in the reception hall

    Municipal technical service: Power Apps for intervention request management, GPS vehicle tracking, automated reporting

    Bourgeoisie: complete IT modernization, migration from local server to M365, digital archiving, FADP security

    Frequently asked questions — Administration

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    Let's discuss your digitalization project

    Free 30-minute exchange to understand your needs and propose a progressive approach, adapted to public sector constraints.